Request a return
You have a 14-day legal right of return after delivery. Request a return below, or email us at [email protected].
For health and hygiene, shapewear, intimate clothing, earplugs and opened care products cannot be returned once the seal is broken.
14-day legal right of return
You have 14 days after delivery to return your order without giving any reason. You pay the return shipping costs.
Our promise
We strive for 100% satisfaction. Even after the 14-day window, please reach out — we will always find a solution, because we value you as a long-term member of our community.
You pay return shipping yourself. After approval you receive a refund of the product price (return postage is not refunded).